Please use your
Browser BACK buttonanytime to return to the Login screen.
If the suggestions below are not helpful, please contact your Community of Practice Manager or Administrator and request an account reset.
Please enter your
email address below to check if you have an account in the Lab.
If you email address comes up GREEN (under the Check Now button left), contact firstname.lastname@example.org for assistance.
Please try typing your password (not copy and paste). Copy and paste can add a
space character at the beginning or end of your password.
If above fails, try the
Password reset below. You will have up to 60 minutes to activate the reset link.
Turn pop-up blocker OFF
It's always a good rule of thumb to restart your computer and clear your browser cache when encountering issues.How to clear cache (all browsers)
Check your Internet speed
You should see a minimum of 10Mbps speed. If under 8Mps - this could account for issues in the Lab.
Passwords are case-sensitive.
Do NOT copy and paste password - Type it in to avoid accidental